Keeping the clients youve got closer

September 6, 2009

We’ve had a difficult time with our Business promotion recently and varying business tend to mention that they have more problems with revenue and so I suppose we are busy dishing out advice. Recently we did some consulting into a company who needed assistance with ACT Software . The company have used ACT by Sage in the past but needed to maximise thier investment. The software enables them to manage their client base effectively , moreso then any other time in the past when it was a case of “playing it by ear” , now is the time to keep the clients you have!

We recommended ACT Software Training from the guys at Aspen Tech as we have worked with them in the past and have seen customers get some great results. Indeed its worth mentioning that these guys must use ACT themselves because they seem to manage their clients so well !
Ive seen so many companies not bother with client relationship management software and fail. Even from a basic spreadsheet to an application like ACT , companies need to act quickly ! Pardon the pun! Recession breeds the best entreprenuers they say and I know of many guys who have come to the table of business and failed miserably because they havent managed the clients they have. Its much harder to get a new client on board then it is to keep one and i believe sincerly they should work on the clients they have!